Design Articles

A collection of articles related to designing efficient and effective "user interfaces" (for web applications, interactive voice response systems, printed materials, etc.)

Introduction to Medium-Fidelity Prototypes
This article provides insight into the process of building Medium-Fidelity Prototypes and describes the benefits they provide to our clients and to application development teams.

Communicating With Icons
Design and usage guidelines for communicating with icons in software and web design user interfaces.

Design Guidelines for Interactive Voice Response Systems
As a means to quickly provide information to users on the go, IVRs, if properly designed, can be just as effective as a graphical, device-based "mobile" solutions for getting information on the go.

Horrible Wireless User Experiences in 5 Easy Steps
For this coffee talk on wireless application design and development, we'd thought we'd take a slightly different, admittedly sarcastic, approach. Follow the recommendations below, and we guarantee that you'll create an absolutely horrible User Experience for your users.

Click Here! Considerations for Using Inline Links
An argument is made for avoiding in-line links: by doing so, we recklessly posit, you'll help your users maintain their thought processes while reading your valuable content. Suggestions for other locations for link placement are given.